Terms & Conditions

Last Updated: 19.09.2025

Welcome to Pearl Brocade. By using our website or placing an order, you agree to these terms and privacy practices, made in accordance with UK law.

1. Our Commitment

Pearl Brocade offers premium modest attire. By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Product Information

At Pearlbrocade, we believe in honest trading and aim to represent products accurately. Slight variations in color may occur due to screen settings or lighting. Therefore, for any enquiries please contact us before purchasing.
We recommend consulting our Size Guide before purchasing abayas. Please note that all measurements are approximate.

3. Orders & Payments

Orders are subject to availability.
Prices are in GBP (£) and include VAT where applicable.
All payments are securely processed via the payment methods displayed at checkout.

4. Shipping & Delivery

Pearl Brocade is not liable for delays caused by postal services, customs, or other external factors.
You will receive tracking information once your order has been dispatched.

5. Cancellation, Returns & Refunds

Your Right to Cancel (UK Consumer Law):
You have the right to cancel your order within 14 days of receipt, as per UK Consumer Contracts Regulations.
To cancel, notify us at info@pearlbrocade.com.
Returned items must be unused, in original condition.

Exclusions:
Outlet items cannot be returned unless faulty.

Refunds:
Refunds will be processed within 14 days of receiving the returned item.

6. Intellectual Property

All content—including images, text, logos, and designs—is the property of Pearl Brocade. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

Pearl Brocade is not liable for indirect or consequential losses resulting from the use of our website or products, except where prohibited by UK law.

8. Privacy Policy (UK GDPR & Data Protection Act 2018)

Information We Collect:
Personal details you provide (name, email, address, phone)
Payment information via secure gateways
Website usage data, including cookies, to enhance your experience

How We Use It:
To process orders and provide customer support
To communicate updates on your order or new collections
To improve and personalise your shopping experience

Your Rights Under UK GDPR:
Access your personal data
Request correction or deletion
Object to processing for marketing purposes

Data Security:
We protect your data and never sell it. We may share information only to fulfil orders or comply with the law.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

For any questions regarding our terms, conditions, or privacy practices:
Email: info@pearlbrocade.com